Chiquito – Cribbs Causeway
Cribbs Causeway, home to one of the UK’s, if not Europe’s, most successful shopping centres continues to go from strength to strength with new restaurants and car dealerships opening regularly including a Bentley, Rolls-Royce, McLaren and Lamborghini dealership due to open this Spring.
Cribbs, as it is often referred to locally, also has a long established multiplex cinema surrounded by various well known chains including Pizza Express, Las Iguana’s, Nando’s, Bella Italia and TGI Friday’s.
On a warm early Spring evening the whole place was packed, to such an extent that Las Iguana’s had a long wait for food and all the other restaurants were extremely busy too. Except one…..
We decided to go to Chiquito partly as we haven’t been for some time but primarily because it was the only one with any tables immediately available as there were only about ten people in the whole restaurant! We should have realised why.
We were initially greeted by a very friendly waitress and if it wasn’t for her this review would result in No Forks at all!
It isn’t very often that we come across over priced, low quality food in a dated and under staffed restaurant, which in our opinion is exactly what this is and is certainly the experience we had on this occasion.
The menu is extensive and offers some tempting dishes, but is way over priced for the quality of food in our opinion and probably goes some way to explaining why it was so quiet when we visited.
For the same money you could easily eat out in a lovely restaurant on Bristol Harbourside or in picturesque Clifton or in one of Chiquito’s competitors by the cinema, or within The Mall Shopping Centre itself where there is a Carluccio’s and other excellent chains. As an example Chiquito’s Traditional Steak Fajitas are £15.95, BBQ Texan Chicken Melt is £14.95 and on the Tex Mex menu Chicken and Ribs is £16.55.
Overall our Paella was lacking prawns and lacking flavour. Without adding some hot sauce at the table it was very bland and was basically a large amount of rice!
The burrito with chilli beef was better but again lacked flavour. The best part of the meal was the cheese garlic bread which was served quickly and was tasty but it’s a shame the good experience ended so quickly!
We tried to get someone’s attention but it appeared our original waitress had perhaps finished her shift because half way through the meal it proved impossible to find anyone to talk to and as no one asked us how our meal was at any stage there was no opportunity to rectify it.
In the end we couldn’t find anyone to even ask to bring us the bill, so waited for about five minutes by the main till at the entrance/exit and eventually paid, needless to say we didn’t leave a tip, especially as even then we weren’t asked if everything was ok with our meal!
We know it isn’t always easy to get it right when running a restaurant but this was amongst the worst experience we have had for some some considerable time and given the fact Chiquito is a chain with management structures in place it is unforgivable for the service to have been so abysmal on this occasion, along with bland over priced food and white wine which was warm despite being £7.50 a glass.
All in all very disappointing and not recommended by us based on today’s experience. Oh and we also couldn’t get on the WiFi despite being registered previously!
What we ate and drank:
2 Nobilo Sauvignon Blanc
2 Brahma Draught beer
1 Cheese Garlic Bread starter to share
1 Beef Chilli Burrito
1 Mexican Paella
2 Americano with milk
Total (not including tip) £59.15
Chiquito Cribbs Causeway
Monday to Saturday 9am – 11pm
Sunday 9am – 10.30pm
Telephone: 0117 9598900
Fear On Food Rating: Just About 1 Fork